R2, Kongerate & kabam all have something in common.... they have no respect for paying customers nor do they believe in customer service. It's simple, they host the game wartune which is owned by 7-road also known as proficient city. I will at least give some credit to yahoo since they stop hosting servers of wartune and gave them to kabam (if I have time, I'll provide links at a different time). The others hosts seem have no desire for any customer service since they keep putting up with proficient city's incompetence.
Just last week, wartune had a consecutive recharge event where if you recharged your account for every 1, 3, 5, 7, and 10 days you would claim a reward. Apparently there was problems with the 10th day recharge where it didn't give out the rewards. Instead, it appeared that you had to recharge for 11 straight days for the 10th day to work.
Then, they issue this statement:
"An issue occurred with the Accumulative Recharge Bonus event which started from June 17th and ended on June 28th. We deeply apologize for the inconvenience caused by the issue and appreciate your understanding. Compesation for the Accumulative Recharge issue will be sent within 3 days after the event ends."
NO, YOU ARE NOT sorry proficient city. Your rotten communism supporting company keeps making these mistakes... now weekly. You have no interest in making any comments or addressing ANY OF THESE LEGEDMETE REPORTED BUGS. All you do is take advantage of ego-driven cashers who can't control themselves and who think they have something to prove. All you are doing is ruining your reputation and the reputation of other gaming companies like R2, Kongerate, and kabam and it is because of YOU that I started this blog and I hope my blog inspires people to avoid all of your games completely since you have once again proven you have no desire to offer superior customer service to your "free service."
As for people who cash at these sites, please stop and demand that they fix their bugs, enforce their TOS to the fullest extent before considering them giving a dime in game that is completely free to play! As I have said in my previous posts, you are REWARDING gaming companies like proficient city for their poor service.
By the way, proficient city haven't told people who participated in the recharge event what the compensation (at least I spelt this word correctly) pack would be yet and they said it would occur within three days.
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